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Finding the Learning & Performance Black Box
Question: If flawed performance was a jet airliner with a broken engine how far would it fly? Answer: All the way to the scene of the crash. And the scene of the crash is precisely where Training...
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EPS Readiness: Are you there yet?
At the recent Learning Solutions 2014 conference in Orlando, the Guild added another concurrent conference to the venue – Ecosystems 2014. Amazingly, at an additional cost there were over 200...
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Feeding the Performance Zone with EPS
If workforce competency came in a can, I’d wager someplace on the label you would find Embedded Performer Support [EPS] with a mix of Performer Support [PS] assets listed as active ingredients. When...
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Intentional Design Vs ADDIE
The "intentional" aspect of this design model is focused on impacting performance at the point of work first. This methodology is at the core of a Learning & Performance paradigm, which, by the...
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Convergence and the Impact on Our Training Paradigm
When a Performer confronts a “Do I cut the red wire or the blue wire” moment of need; logging into the LMS and searching for the reference knowledge buried in the "How to Disarm a Chorizo Sausage"...
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Positioning EPS: Consider A Novel Non-technology Approach
If all you ever did was automate workflow documentation…something that already has to happen…you could look at that as a first phase EPS implementation. And say, ”Look Ma, no technology! And by the...
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ELearning Guild Webinar on 6/18/14 – Post Event Q&A and Follow-up
Embedded Performance Support [EPS] is a discipline that is poised to change the face of our Training paradigm and is serving as a driver for evolving to a Learning & Performance paradigm. What...
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The Value of Agile & 70:20:10: Are We Swimming in Circles?
More emphasis is needed in the downstream, post-training work context where Performers confront moments of need that do not conform to what we build storyboards to address. Transferring knowledge...
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EPS Technology & the Bright Shiny Object Syndrome
The concept of “just-in-time-just-enough-just-for-me”, a phrase I first heard used by Aaron Silver at Training 2013 in Chicago, epitomizes the concept of contextual support. We design Learning for a...
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Leveraging 70:20:10 with Performance Support
The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective,...
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From Workflow Documentation Springs Exemplary Performance
I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. He is a process...
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Is it Percentage or Performance?
…and I tend to believe that the "environment" defining each organizations’ learning and performance ecosystem is unique. Attempting to put learning and performance support into specific sized boxes is...
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The Disruption Driving the Disruption of Adopting an EPS Discipline
...but why launch into an 8-to-16 week design and development cycle for an hour of e-learning when the discovery evidence is staring you in the face screaming for a performance support [PS] job aid...
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Intentional Design & the EPS Performance Stack
Trolling through my networking groups on LinkedIn yesterday, a post caught my eye where an individual was lamenting how the disjointedness of running disparate systems compromised effective and...
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Why Consider an EPS Readiness Assessment?
EPS readiness has more moving parts than simply building a few job aids and calling it good. In fact, to accurately assess readiness, I believe there are six major buckets of attributes and...
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ECOSYSTEM: Is the Concept Jive, Jargon or Justified?
One of the more recent buzzwords surfacing in our L&D lexicon is “Ecosystem”, and I see it as having more significance to a sustainable learning and performance strategy than acceptance. “Why seek...
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Stop, Drop & Roll – The Moment of Apply
We all experience hair on fire moments every single day and our ability to execute a quick action like Stop, Drop & Roll effectively and efficiently translates into effective loss prevention; saved...
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MyLibrary Suggestions for Performance Support & Performance Consulting
It's always a challenge to begin building a new skills set or trying to build into a new paradigm. Too many resources to choose from have always been a barrier to me. What's been helpful is finding...
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Call It Anything But Performance Support
This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training...
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Turn Loose the MOOCs
Consider the point of work as the new classroom if you like, but recognizing the application of assets at the point of work represents new kinds of assets…a.k.a. Performance Support [PS]. Courses no...
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