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Free Agent – Hurled Through the Window of Opportunity

If your organization recognizes that true business results are won…or lost…@ the Point-of-Work, and a bold decision is under consideration to head up the mountain, meet me at base camp, and let’s kick...

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Deployment Vs. Implementation – Is There a Difference?

If L&D spent half the time enabling human performance at Point-of-Work in the operation of new systems as IT spends in fine-tuning and optimizing the systems prior to GoLive, think about how much...

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PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

A perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace. Even with smaller...

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Anatomy of Digital Performance Support (DPS) Integration

A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS is only the enabling technology to a cultural...

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Is 2018 Going To Be a Step-Change Year for L&D?

There is urgency to this step-change requirement that needs to address Moments of Need at the Point of Work when they manifest and where they manifest. Productivity and profitability are hard-wired...

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It’s Time to Go Ninja!

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh,...

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Don’t Skimp On Discovery @ Point-of-Work

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an attempt to articulate a “Yes and…” in this post. The...

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Boxed In By LearningTechnology

Maybe I’m the one boxed in by technology. Maybe it’s my bias that makes me nuts over the alternatives we consider as innovation. LES can only be part of the answer to “something bigger”…something we...

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Performance Consultant Lives Matter!

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. No instructional designers were harmed during this transition, but I must confess...

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Chasing Sustained Workforce Capability

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a...

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Performance Support: Just Gimme Three Clicks!

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that...

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Free Agent – Hurled Through the Window of Opportunity

If your organization recognizes that true business results are won…or lost…@ the Point-of-Work, and a bold decision is under consideration to head up the mountain, meet me at base camp, and let’s kick...

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Readiness – Set – Go: Pursuing a Sustainable EPS Strategy

We should strive to effectively position that EPS adoption is a rapidly approaching future that lies beyond the scope and charter of the traditional L&D training paradigm. It gets tough when you...

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70:20:10? Or Is It…85:12:3?

Is it 70:20:10 or is it 85:12:3? To answer this question I offer another question – “Who gives a rip?” – as long as the end-game drives sustained workforce capability. The correct ratio is only correct...

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“Sustainable EPS Discipline?” Or “One-and-Done?”

Successful implementation does not equal full adoption. My point is simply this – being ready to deploy any manner of change is not the same as being at a state of readiness to implement effectively...

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When Are MOOCs Not MOOCs?

This post this likely to twist a knot in a few knickers, but hey...it's what I seem to do these days, so buckle up...this might rip you right out of your training paradigm. Traditionally, a MOOC, in...

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Rant: Is My Boomer Showing?

Sorry, but this had to happen sooner than later, and I don’t expect a tidal wave of agreement...a few ripples will do. Even early warning signs of a tsunami are as subtle as the tide slowly receding...

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Define EPS Readiness Before Developing Strategy

Many organizations are locked into long-held beliefs that training is the default solution to overcoming performance challenges. While training can certainly contribute to closing performance gaps,...

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Driving Performance with Extended Blend

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered...

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Death By Demo

You know what really torques my frame? Product demonstrations, especially when the demo is feature - function - benefit (FFB) “spewage”. I'd rather be stabbed repeatedly with something dull.

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